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Forum Discussion
Solved
All lights lit up and the switch is not available on the network. Can I fix it?
Hit the restore to factory settings button the the switch went to this. All lights lit up as per the photo. Unplug it, wait 30 seconds, and plug it back in, same result. Push the factory reset again...
Hi Gary-W,
Welcome to the community! :)
It seemed that there is a hardware fault on the JGS524Ev2 switch. Kindly try to access the JGS524Ev2 support page here then click on the 'reddish/pinkish' button that says Guided Assistance. Follow the online instructions and you could process a replacement from there.
Regards,
DaneANETGEAR Community Team
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