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Forum Discussion
meatball1
Nov 15, 2021Star
"An error occurred while accessing the NETGEAR registration server. Check your Internet"
As the subject says, every time I log into my switch, I get this annoying pop-up. I've read several posts in the forums dating back to 2018 but have yet to come across a solution. What's strange...
- Nov 24, 2021
I registered my device (again) this time in the insight app, signed out of the app and so far so good, no messages. I guess I can take my tinfoil hat off now :smileyhappy:
plemans
Nov 15, 2021Guru - Experienced User
Just guessing here but are you using any dns, site blocking, or other services that might be stopping the access to the registration server?
My pi-hole for a while was causing similar errors for a different service. I had to go in and find what request was being blocked and whitelist it.
meatball1
Nov 23, 2021Star
Hey thanks for the follow up. I'm not running anything like pi-hole etc that would be impacting access to the registration server.
That brings up ann intertesting point/concerns- is netgear continually trying to phone home?
Curious, once you whitelisted netgear so they could get through your network, have the attempts stopped? IE can you remove them from your whitelist now that you've confirmed your gear is registered?
If netgear has decided it requires enterprise gear to be registered, there are a lot of ways to accomplish confirm that without requiring direct access to my network, especially without notiyng us first. I get marketing crap from netgear all the time, the only way they got that info was from my registering the switch. Hopefully this isn't what's happening and I'm reading too much into this.
I appreciate your response. Thanks a lot.
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