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Forum Discussion
Cannot Download Config for GS728TP
I am unable to download the config file for our GS728TP switches. I have tried on multiple computers and multiple browsers. Every time, I get an error on the download file "network error". I am connected to the switch so it is clearly not a network error.
I understand to do this, you go to Maintanance>Upload>Select HTTP File Upload > Select Text Configuration> Then hit Apply.
I have searched the forums and Googled like crazy and still have the issue.
Please help!
3 Replies
Thanks for the reply! I tried it in incognito mode and the download still failed. :(
Let us try the steps below:
1. Disconnect the GS728TP from your existing network. If the GS728TP is set as DHCP client, it should go back to its default IP address which 192.168.0.239.
2. Connect a PC directly to the GS728TP. You will need to set a static IP Address like 192.168.0.210 to access the switch.
3. Access the web-GUI and try again to download the config file.
What is the current firmware version of the GS728TP?
Regards,
DaneA
NETGEAR Community Team
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