NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Can't access JGS524Ev2 via ProSafe Pluis Configuration Utility
Replaced my GS108 with a JGS524Ev2 24-port switch. Everything is working with just plug-and-play. I've installed the ProSafe Utility on two different Windows 10 machines. On both I can see the sw...
Hi awraynor,
Welcome to the community! :)
Try the steps below:
a. Try to disconnect the JGS524Ev2 switch from the existing network.
b. Connect a PC/laptop directly to any LAN port of the JGS524Ev2 switch.
c. Set a static IP address of 192.168.0.x (x can be any number) on the PC/laptop.
Note: The default IP address of the JGS524Ev2 is 192.168.0.239.
d. Open the ProSAFE Plus Configuration Utility and try to access the JGS524Ev2 switch.
If necessary, perform a factory reset on the JGS524Ev2 switch then repeat the steps above.
Regards,
DaneA
NETGEAR Community Team
Hi awraynor,
Welcome to the community! :)
Try the steps below:
a. Try to disconnect the JGS524Ev2 switch from the existing network.
b. Connect a PC/laptop directly to any LAN port of the JGS524Ev2 switch.
c. Set a static IP address of 192.168.0.x (x can be any number) on the PC/laptop.
Note: The default IP address of the JGS524Ev2 is 192.168.0.239.
d. Open the ProSAFE Plus Configuration Utility and try to access the JGS524Ev2 switch.
If necessary, perform a factory reset on the JGS524Ev2 switch then repeat the steps above.
Regards,
DaneA
NETGEAR Community Team
Kind of odd to have to do that, but it did work.
The included software is more problematic than I would have expected.
Hi awraynor,
I'm glad to know that it work. :) I forgot to include this on my instructions that you should set a static IP address on the JGS524Ev2 switch that is within the range of your existing network so that it will just be detected right away when you open the ProSAFE Plus Configuration Utility. For example, if your network is within the 192.168.1.x range then you can set a static IP address of 192.168.1.18 to the JGS524Ev2.
Feel free to post your future concerns here in the community.
Cheers,
DaneA
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
