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Forum Discussion

Throntorus's avatar
Throntorus
Tutor
Nov 07, 2020

Can't run firmware update on GSS116E - TFTP Timeout

Hello,   i have a GSS116E with firmware v1.0.0.0 and want to upgrade to the latest version v1.6.1.3.   Trying it through the Pro Safe Utility 2.7.8. it runs in an error "TFTP Timeout".   Trying...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Nov 10, 2020

Throntorus,

 

We apologize for the inconvenience this has caused you. :(   

 

For now, I suggest you not to update the firmware of your GSS116E, why? Its because all of the GSS116E firmware versions have been removed from its support download page here as a precaution.  Some issues were flagged and the NETGEAR Engineering Team are currently investigating it.

 

 

Regards,

 

DaneA

NETGEAR Community Team

schumaku's avatar
schumaku
Guru - Experienced User
Nov 10, 2020

DaneA We hope NTGR engineering does provide a rock solid, no rocket science required (this does include not using the cumbersome legacy utility) workable update path for the typical average customer base.

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