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AkumaKuruma's avatar
AkumaKuruma
Aspirant
Jun 17, 2017
Solved

GSS116E unable to upgrade firmware

My unit was at firmware v1.0.0.0 and i was able to at least install the v1.0.0.2 firmware file.

 

I am currently sitting at

Loader Version V1.0.0.0 Firmware Version V1.0.0.2

 

At this point, i cannot install the v1.0.0.5 bootloader as it claims that its an invalid firmware file thru the web interface. I have downloaded multiple times thru different web browsers on different computers and get same response every time. it seems to get about 25% thru the upload of the file before spitting out the error.

 

any insight on what may be causing this issue?

  • HI Akamurakuruma

     

    Welcome to our community!

     

    After you finished your firmware upgrade could you open a web browser with the below address:

     

     http://x.x.x.x/loader_upg.htm   (x.x.x.x it's the ip address of the switch)

     

    And update the bootlader?

     

    Hope it helps!

     

    Xavier Lleixa

    NETGEAR CBU PLM

3 Replies

  • XavierLL's avatar
    XavierLL
    NETGEAR Employee Retired

    HI Akamurakuruma

     

    Welcome to our community!

     

    After you finished your firmware upgrade could you open a web browser with the below address:

     

     http://x.x.x.x/loader_upg.htm   (x.x.x.x it's the ip address of the switch)

     

    And update the bootlader?

     

    Hope it helps!

     

    Xavier Lleixa

    NETGEAR CBU PLM

    • AkumaKuruma's avatar
      AkumaKuruma
      Aspirant

      That would be it. would help if it was more apparent that this is a different page than the normal firmware upgrade page.

      • XavierLL's avatar
        XavierLL
        NETGEAR Employee Retired

        thanks for letting us know! we will improve the docummentation to make it clear.

         

        Xavier Lleixa

        NETGEAR CBU PLM

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