NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

smalmaer's avatar
smalmaer
Aspirant
Jun 03, 2018
Solved

GSS116E: unable to upgrade bootloader after firmware upgrade

Hi,

After Upgrading my GSS116E - ProSAFE 16-port Gigabit Click Switch from Firmware version v1.0.0.0 to  v1.6.0.3 via the Plus Utility
when I call the web gui i'm presented with a page that only shows firmware Update or Reboot as the menu options on the right side.
So I can't continue with the boot loader update. In the web gui it doesn't accept the firmware file again.
In the Plus Utility the device is marked with *. If you try to connect, it immediatly ask for a firmware file.
From the utitlity you can repeat the firmware update to 1.6.0.3, but it doesn't solve the web gui beeing trapped in the frimwar upgrade.
Pressing teh facory default button hasn't helped either.

How can this be solved?


regards alex

PS: The same procedure worked on the GSS108E

  • I could solve the issue myself via a firmware downgrade to 1.0.0.6, then reset to factory defaults and then update the boot loader

    and then upgrade to 1.6.0.3

     

    alex

1 Reply

  • I could solve the issue myself via a firmware downgrade to 1.0.0.6, then reset to factory defaults and then update the boot loader

    and then upgrade to 1.6.0.3

     

    alex

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More