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Forum Discussion

manish108's avatar
manish108
Follower
Oct 01, 2019
Solved

FS728TPv2 PoE fault

Similar issue to this one but a different model: https://community.netgear.com/t5/Smart-Plus-Click-Switches/GS728TP-PoE-Fault/m-p/1326133#M6718   My PoE devices are suddenly not working. All other ...
  • JohnC_V's avatar
    Oct 02, 2019

    Hi manish108,

     

    Welcome to our community! :)

     

    POE fault is one of the known issues with the NETGEAR switch. Unfortunately, there is no fix for this one but to replace it. I suggest you open a ticket on NETGEAR Support and let them know the status of the switch. Also, be ready with a copy of the Proof of purchase or Invoice of the device for warranty verification. If ever the device is still under warranty, an online replacement will be provided.

     

    Regards,

     

    John

    NETGEAR Community Team

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