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Forum Discussion
manish108
Oct 01, 2019Follower
FS728TPv2 PoE fault
Similar issue to this one but a different model: https://community.netgear.com/t5/Smart-Plus-Click-Switches/GS728TP-PoE-Fault/m-p/1326133#M6718 My PoE devices are suddenly not working. All other ...
- Oct 02, 2019
Hi manish108,
Welcome to our community! :)
POE fault is one of the known issues with the NETGEAR switch. Unfortunately, there is no fix for this one but to replace it. I suggest you open a ticket on NETGEAR Support and let them know the status of the switch. Also, be ready with a copy of the Proof of purchase or Invoice of the device for warranty verification. If ever the device is still under warranty, an online replacement will be provided.
Regards,
John
NETGEAR Community Team
JohnC_V
Oct 02, 2019NETGEAR Employee Retired
Hi manish108,
Welcome to our community! :)
POE fault is one of the known issues with the NETGEAR switch. Unfortunately, there is no fix for this one but to replace it. I suggest you open a ticket on NETGEAR Support and let them know the status of the switch. Also, be ready with a copy of the Proof of purchase or Invoice of the device for warranty verification. If ever the device is still under warranty, an online replacement will be provided.
Regards,
John
NETGEAR Community Team
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