GS108Ev2 incorrect password after restoring configuration

Hello DaneA,

thanks for your reply.

---

a. What was the firmware version of the 3 GS108Ev2 switches before you have upgraded it to firmware v1.00.12?

I don't remember. The firmware upgrade was done long ago. I'm pretty sure that after upgrading I edited the settings, saved configuration, restored it, edited more, re-saved configuration, etc. several times. The lost password problem only emerged this time, several months later, after I'd updated the Prosafe utility - not the switch firmware. Maybe it's not even related to that.

b. Have you tried to perform a factory reset the 3 GS108Ev2 switches before you have restored the configuration?  

Yes, all three of them. After resetting them, the hardcoded, default factory password is restored and the settings do get reset to defaults. Resetting to factory is the only way I can hope to restore the old configs, because otherwise I can't log in, so no way to restore settings. The lost password problem happens when I:

1. factory reset the switch
2. use the default factory password to log in so I can proceed to...
3. restore the old configuration (Maintenance menu)

After I do this, the settings appear to be restored. Actually, I'm not quite sure, because I can't log in and examine the setting pages visually through the Prosafe utility interface, and therefore I can't edit anything. However, the previous behavior is apparently restored.

I'd at least need a way to read what those settings were, so I can reprogram them from scratch and hopefully edit them further to suit the needs of the growing network structure, and then save configuration again. The alternative is figuring out the whole LAN/VLAN setup through all the building and reprogram from scratch, with a lot of hit-and-miss experimentation.