NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
gs208 14 month old switch is dead
I bought a gs208 8-port switch in October 2015 and it has stopped working. Cannot find what the warranty is or how to report it if it is still in warranty.
I finally found that the device had a 1 year warranty. The device dying after that makes it a pile of junk in a plastic case. Case closed.
3 Replies
Hi docstrange,
Welcome to the community! :)
I advise you to register the serial number of your GS208 switch to your MyNETGEAR account. Afterwards, create an online case with NETGEAR Support and state what happened to your switch. It would be best that you attach a .pdf or .doc copy of the Proof of Purchase or Sales Invoice of the GS208 switch for warranty verification. If ever the hardware warranty is still valid, then an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
I just want to follow-up on this. Were you able to register the serial number of your GS208 switch to your MyNETGEAR account and create an online case with NETGEAR Support? If yes, let us know about the progress of the online case?
Reagrds,
DaneA
NETGEAR Community Team
I finally found that the device had a 1 year warranty. The device dying after that makes it a pile of junk in a plastic case. Case closed.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
