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Forum Discussion

ds563289290hg's avatar
Apr 08, 2024

GS305EPP Port 4 Not Forwarding DHCP

My GS305EPP is not forwarding DHCP on Port from Firewalla Gold.   Port 3 is configured in PVID exactly the same and the QNAP DHCP gets an address properly (switched QNAP to Port 4 and it didn't connect to network!).   Port 4 Right Light is SOLID AMBER indicating a Power Fault yet POE is turned on only on Port 1. This is replacement switch I received about three weeks ago.  After re-powering the switch Port 4 Right is still SOLID AMBER.   Is this port defective and I should request a replacement...again?

14 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Scratch configured or restored some old backup config?

     

    Can't tell you what the odd solid amber PoE LED want to indicate there - something must go badly wrong. Please open ticket with the Netgear Support please, add a link to this thread.

    • ds563289290hg's avatar
      ds563289290hg
      Aspirant
      I did open a ticket. The user manual states solid amber indicates a POE error. In the POE page I reset Port 4 but it stayed amber. That port was working on and off before the amber color came on. Will post link when I hear back. 🙏
    • ds563289290hg's avatar
      ds563289290hg
      Aspirant
      I set it up as new as I had installed the latest firmware on it and my saved configuration was on older firmware.
  • schumaku's avatar
    schumaku
    Guru - Experienced User

    So this issue - both the PoE error LED, and partial loss of communication (DHCP) - does only occur with the port connected to this Firewalla Gold, but not while connected to another network also serving DHCP?

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      Assuming your Firewalla Gold isn't a PoE PD, and it does not request PoE, keep the PoE enabled (default, don't disable). Is the suspect false PoE-error indication retained?

      • ds563289290hg's avatar
        ds563289290hg
        Aspirant

        The Netgear GS305EPP is connected to the Firewalla Gold Router via the UPLINK port which is not POE.   

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