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SAAServices's avatar
SAAServices
Initiate
Feb 14, 2023
Solved

GS308E Not in range/No IP Address

Hello, 

 

My new switch doesn't seem to be getting an IP Address, I have followed the instructions for installation but nothing. This is the correct device as the MAC address is the same. Any advice would be gratefully received? 

  • Is there a DHCP server on this same broadcast domain?

     

    i would suggest to add a DHCP reservation for this MAC address on your router DHCP server just to be on the safe side.  It's strange there is no IP assigned - I would expect to see the DHCP client does pick up the default IP instead.

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Is there a DHCP server on this same broadcast domain?

     

    i would suggest to add a DHCP reservation for this MAC address on your router DHCP server just to be on the safe side.  It's strange there is no IP assigned - I would expect to see the DHCP client does pick up the default IP instead.

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