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Forum Discussion
GS308E VLAN ports intermittently stops working
This switch is have strange intermittent problems as far as I can tell on ports 3 - 8. They seem to drop connectivity. the port lights are up but they seem to intermittently pass traffic at times. Po...
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Have you tried to perform a factory reset on your GS308E? If not yet, I suggest you to try it then observe if the same problem will occur.
If the same problem occurred, I suggest you to set up port mirroring on the GS308E. Select ports 3 to 8 as the source ports. Then, select a port as the destination port on the GS308E where a PC (with Wireshark installed in it) is directly connected. Run Wireshark and observe. It would be best that Wireshark would be able to capture the packets in the event that the connectivity drops on ports 3 to 8.
Kindly read pages 66-67 of the GS308E user manual here on how to set up port mirroring. You may download Wireshark on this link. As reference, you may check this link I found online on how to use Wireshark.
For the captured packets to be analyzed, open an online support ticket with NETGEAR Support here regarding your concern. Kindly attach the captured packets from Wireshark on the support ticket you have opened for it to be analyzed by the NETGEAR Support team.
Regards,
DaneA
NETGEAR Community Team
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