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Forum Discussion
degruba
Mar 13, 2021Follower
GSS116E unable to update firmware either directly using current ProSafe Plus Utility or web browser
Unable to update GSS116E with new firmware file using ProSafe Utility 2.7.8 or by logging in with web browser ( FireFox or IE). The firmware file 1.6.0.5 that was posted now has a dead link. ...
schumaku
Mar 14, 2021Guru - Experienced User
degruba wrote:Unable to update GSS116E with new firmware file using ProSafe Utility 2.7.8 or by logging in with web browser ( FireFox or IE). The firmware file 1.6.0.5 that was posted now has a dead link.
Newer downloads were disabled because there were to many users having issues, factors were the requirement to update the bootloader requirement along with an earlier release, and customers ending with inop devices. Netgear must streamline the process and enhance. Some traces of the discussion were here and on earlier threads in the community.
degruba wrote:Since this is EOL hardware, ...
Not sure from where this information is coming from. The GS116E is still sold, and can be ordered in the distribution channel with the order numbers listed on the GSS108E, GSS108EPP, GSS116E Data Sheet
These just these order numbers show up in the EoL list:
Switches GSS108E GSS108E-100AJS 6/4/2018
Switches GSS108E GSS108E-100PRS 3/30/2018
Switches GSS116E GSS116E-100AJS 3/1/2018
Switches GSS116E GSS116E-100PRS 12/30/2016
AJS was a combined packaging for Australia and Japanese/Pacific market, this was split into JPS and AUS,
PRS is the mainland China version - no idea what was changed there. Probably to expensive. Probably re-introduced later again.
The switch itself it's the same hardware for all markets anyway.
degruba wrote:... my switches that has a much older firmware ?
This is exactly where the problem starts. Devices are still coming with 1.0 from the channel or stock. And this can't be updated straight away to the 1.6.0.x including 1.6.0.5 as par the common update methods.
Regards,
-Kurt
- tekonsiteMar 14, 2021ApprenticeSo how can I get my switch up to date? Do I need to call support? Does anyone have the firmware to download and a written process to apply it even if it is a multiple step process?
- schumakuMar 14, 2021Guru - Experienced User
tekonsite wrote:
So how can I get my switch up to date?Stand-by until new firmware and a new update process is becoming available.
tekonsite wrote:
Do I need to call support?Of course, you can open a support ticket. Unlikely to get a different information.
tekonsite wrote:
Does anyone have the firmware to download and a written process to apply it even if it is a multiple step process?For a reason, any firmware release - current and all previous ones - including the release notes and the the mandatory bootloader update for this model have been revoked. Are you keen to end with a dead device, with a no longer manageable device?
- uaJun 06, 2021Aspirant
Adding myself to the thread so that I get notified if there is a firmware update posted
I'm hoping the ability to define a management VLAN is added
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