NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

chad2324's avatar
chad2324
Aspirant
Nov 26, 2017
Solved

Help with Mynetgear account

I need to reset my password for my "mynetgear" account, but I no longer have access to the email account I used to register.  I can't create a new account because my device is already registered. Ple...
Software & Apps
  • DaneA's avatar
    DaneA
    Nov 29, 2017

    chad2324, 

     

    I just got an update.  Your existing accounts has been merged and the FS728TPv2 switch is now registered to the e-mail address you are using here in the NETGEAR Community.  Kindly check it. 

     

     

    Regards,


    DaneA

    NETGEAR Community Team

DaneA's avatar
DaneA
NETGEAR Employee Retired
Nov 28, 2017

Hi chad2324,

 

Welcome to the community! :) 

 

Have you already tried to click on the "Forgot your password?" when you access the MyNETGEAR page?  If not yet, kindly try it so that you would be able to login to your MyNETGEAR account. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More