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Forum Discussion
Solved
Help with Mynetgear account
I need to reset my password for my "mynetgear" account, but I no longer have access to the email account I used to register. I can't create a new account because my device is already registered. Ple...
I can't as I mentioned in the post, I don't have access to the email account used when I registered.
It seems that you will need to retrieve first the e-mail address you have used when you created your MyNETGEAR account. If ever you have used a Gmail account or Yahoomail account, then there are ways to recover it.
Regards,
DaneA
NETGEAR Community Team
- It was a previous employer company email address. So, again not possible.
Are you the original owner of the NETGEAR device that is registered under your name? If yes, kindly send a screenshot of the serial number that is labeled on your NETGEAR device and the Proof of Purchase (or Sales Invoice) of it via private message.
Regards,
DaneA
NETGEAR Community Team
I just got an update. Your existing accounts has been merged and the FS728TPv2 switch is now registered to the e-mail address you are using here in the NETGEAR Community. Kindly check it.
Regards,
DaneANETGEAR Community Team
- It works! Thank you so much!
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