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Forum Discussion

chad2324's avatar
chad2324
Aspirant
Nov 26, 2017
Solved

Help with Mynetgear account

I need to reset my password for my "mynetgear" account, but I no longer have access to the email account I used to register.  I can't create a new account because my device is already registered. Ple...
Software & Apps
  • DaneA's avatar
    DaneA
    Nov 29, 2017

    chad2324, 

     

    I just got an update.  Your existing accounts has been merged and the FS728TPv2 switch is now registered to the e-mail address you are using here in the NETGEAR Community.  Kindly check it. 

     

     

    Regards,


    DaneA

    NETGEAR Community Team

chad2324's avatar
chad2324
Aspirant
Nov 28, 2017
It was a previous employer company email address. So, again not possible.
DaneA's avatar
DaneA
NETGEAR Employee Retired
Nov 29, 2017

chad2324, 

 

I just got an update.  Your existing accounts has been merged and the FS728TPv2 switch is now registered to the e-mail address you are using here in the NETGEAR Community.  Kindly check it. 

 

 

Regards,


DaneA

NETGEAR Community Team

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