Insight - Unable to register product - already registered

Question

I have a GS724Tv4 switch.&nbsp; I am unable to Register my Product in Insight as it keeps saying&nbsp; "Serial Number already Registered".&nbsp; &nbsp; My device is registered in by NetGear account.&nbsp; &nbsp;It does show up in Insight as "waiting for first connect".&nbsp; When I go to the setting for the device is says the "Device is not registered" .&nbsp;Have tried to reboot everythign on the network as well as reset the switch to factory settings.&nbsp;&nbsp;&nbsp;Reading other discussions, I see others have had the problem but not seeing a solution.&nbsp;&nbsp;&nbsp;Any suggestions or feedback would be appreciated.&nbsp; Thanks.&nbsp;Michael&nbsp;

FURRYe38 · Answer

Something to contact NG support about.&nbsp;
&nbsp;
Unit doesn't have to be registered. The unit maybe no longer supported as it's been in production for a while now.&nbsp;
https://community.netgear.com/t5/Plus-and-Smart-Switches-Forum/NETGEAR-Products-and-End-of-Service-FAQ/td-p/2379446/jump-to/first-unread-message

kisermichael87 · Answer

Thanks for the feedback.&nbsp; &nbsp;&nbsp;So I have 2 of these switches and one of them works great in Insight.&nbsp; The other does not allow you to register it just says waiting for first connect.&nbsp;&nbsp;&nbsp;Also my apologies but my switch is actually a&nbsp;GS724TPv2.&nbsp; &nbsp;I mistyped the model previously.&nbsp;Any other feedback or suggestion would be appreciated.&nbsp; Thanks.&nbsp;Michael&nbsp;&nbsp;

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Insight - Unable to register product - already registered

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