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Retired_Member's avatar
Retired_Member
Jul 20, 2022

JGS524EV2 PROBLEMS

I have a number of related or unrelated issues with switch:

 

Just updated firmware using utility to 2.0.1.26.

After update unable to log onto switch using Prosafe utility .

Was ok before update and f/w update installed using utility

Unable to access switch over web UI when directly connected with cable and with firewall off. 

Hardware factory default button appears to have no effect when depressed 

Status on router is not green, i.e it shows as grey

 

 

 

2 Replies

  • Retired_Member's avatar
    Retired_Member

    Update

     

    Managed to connect using switch discovery tool and firewall turned off. Switch discovery tool found switch and presented option to open web UI.

    Logged in using password which was changed to default wither by multiple attempts to hardware factory reset or with firmware update

    Updated firmware again and this time it loaded and restarted swtich

    Then changed p/w

    Then selected option to connect via web UI or Porsafe Utility 

    Logged off

    Restarted firewall

    Logged in again ok with proafe utility

    • schumaku's avatar
      schumaku
      Guru

      What is the point operating a firewall config prohibiting such simple outgoing discovery on a network zone reflecting what should be your basic trusted environment?

       

      Sorry saying: The problem here is (not for the first, not the last time) is caused by some thoughtless decision.

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