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Forum Discussion
Arch_Jake
Oct 02, 2016Aspirant
Loss of management services following firmware upgrade
I've just attempted a firmware upgrade (to 1.3.0.1) on my GS105Ev2 Switch. Management through the Prosafe Plus Configuration Utility was working fine before upgrading. Following successful up...
- Oct 05, 2016
Hi Arch_Jake,
I advise you to open an online case with NETGEAR Support at anytime. State what happened to the GS105Ev2 switch and the troubleshooting steps we did. Attach a .pdf or .doc copy of the Proof of Purchase or Sales Invoice of your GS105Ev2 switch for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
Arch_Jake
Oct 04, 2016Aspirant
Hi Dane,
No luck after the factory reset either.
DaneA
Oct 05, 2016NETGEAR Employee Retired
Hi Arch_Jake,
I advise you to open an online case with NETGEAR Support at anytime. State what happened to the GS105Ev2 switch and the troubleshooting steps we did. Attach a .pdf or .doc copy of the Proof of Purchase or Sales Invoice of your GS105Ev2 switch for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
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