NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Arch_Jake's avatar
Arch_Jake
Aspirant
Oct 02, 2016
Solved

Loss of management services following firmware upgrade

I've just attempted a firmware upgrade (to 1.3.0.1) on my GS105Ev2 Switch.   Management through the Prosafe Plus Configuration Utility was working fine before upgrading.   Following successful up...
Firmware
Troubleshooting
  • DaneA's avatar
    DaneA
    Oct 05, 2016

    Hi Arch_Jake, 

     

    I advise you to open an online case with NETGEAR Support at anytime.  State what happened to the GS105Ev2 switch and the troubleshooting steps we did.  Attach a .pdf or .doc copy of the Proof of Purchase or Sales Invoice of your GS105Ev2 switch for warranty verification.  If ever the hardware warranty is still valid, an online replacement will follow.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

Arch_Jake's avatar
Arch_Jake
Aspirant
Oct 10, 2016
Thanks Dane, the replacement switch is up and working normally
  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired
    Oct 10, 2016

    Hi Arch_Jake,

     

    I'm glad to know that the replacement GS105Ev2 switch you've received is working fine. :) 

     

    Feel free to post your future concerns here in the community! 

     

     

    Cheers,

     

    DaneA

    NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More