Management Interface unreachable when a connected webcam is viewed

Hello DaneA,

thank you for your responste. Here the answers:

a. Is the Axis webcam directly connected to the GS108PEv3 switch?             yes

b. Have you tried to connect the Axis webcam to other ports on the GS108PEv3 switch and check if same problem will occur?    yes, the effect is the same

c. Are you using a CAT5e or CAT6 ethernet cables between the GS108PEv3 switch and the Axis webcam?        yes. The counters for CRC error packets are all "0".

Kindly try to enable Flow Control on the GS108PEv3 switch then observe if same problem will occur.  Kindly read pages 56-57 of the ProSAFE® Gigabit Web Managed (Plus) Switches User Manual here on how to manage Flow Control.

I enabled Flow Control on all ports. The situation is a little better, some PING are answered and the management interface is responding very slowly. Here the results of the ping to the IP address of the switch:

> ping 192.168.6.53
PING 192.168.6.53 (192.168.6.53) 56(84) bytes of data.
64 bytes from 192.168.6.53: icmp_seq=1 ttl=64 time=0.781 ms
64 bytes from 192.168.6.53: icmp_seq=2 ttl=64 time=0.716 ms
64 bytes from 192.168.6.53: icmp_seq=3 ttl=64 time=0.762 ms
64 bytes from 192.168.6.53: icmp_seq=4 ttl=64 time=0.731 ms
64 bytes from 192.168.6.53: icmp_seq=5 ttl=64 time=0.764 ms
64 bytes from 192.168.6.53: icmp_seq=6 ttl=64 time=0.788 ms
64 bytes from 192.168.6.53: icmp_seq=7 ttl=64 time=0.786 ms
64 bytes from 192.168.6.53: icmp_seq=8 ttl=64 time=0.837 ms
64 bytes from 192.168.6.53: icmp_seq=9 ttl=64 time=0.864 ms
64 bytes from 192.168.6.53: icmp_seq=10 ttl=64 time=0.729 ms
64 bytes from 192.168.6.53: icmp_seq=11 ttl=64 time=0.755 ms
64 bytes from 192.168.6.53: icmp_seq=12 ttl=64 time=0.743 ms

                                                                                                                    <-- HTTP-Connection with live-view to webcam started
64 bytes from 192.168.6.53: icmp_seq=15 ttl=64 time=109 ms
64 bytes from 192.168.6.53: icmp_seq=20 ttl=64 time=121 ms
64 bytes from 192.168.6.53: icmp_seq=21 ttl=64 time=119 ms
64 bytes from 192.168.6.53: icmp_seq=27 ttl=64 time=108 ms
64 bytes from 192.168.6.53: icmp_seq=29 ttl=64 time=116 ms
64 bytes from 192.168.6.53: icmp_seq=34 ttl=64 time=122 ms
64 bytes from 192.168.6.53: icmp_seq=38 ttl=64 time=125 ms
64 bytes from 192.168.6.53: icmp_seq=49 ttl=64 time=17.2 ms
64 bytes from 192.168.6.53: icmp_seq=52 ttl=64 time=24.0 ms

                                                                                                                    <-- HTTP-Connection with live-view to webcam ended
64 bytes from 192.168.6.53: icmp_seq=62 ttl=64 time=0.878 ms
64 bytes from 192.168.6.53: icmp_seq=63 ttl=64 time=0.748 ms
64 bytes from 192.168.6.53: icmp_seq=64 ttl=64 time=0.750 ms
64 bytes from 192.168.6.53: icmp_seq=65 ttl=64 time=0.705 ms
64 bytes from 192.168.6.53: icmp_seq=66 ttl=64 time=0.701 ms
64 bytes from 192.168.6.53: icmp_seq=67 ttl=64 time=0.746 ms
64 bytes from 192.168.6.53: icmp_seq=68 ttl=64 time=0.715 ms
^C
--- 192.168.6.53 ping statistics ---
68 packets transmitted, 28 received, 58% packet loss, time 68300ms
rtt min/avg/max/mdev = 0.701/31.364/125.540/50.075 ms