NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
be_philippe
Jul 02, 2025Aspirant
MS305E Invalid password when accessed through DNS name instead of IP
I just configured a new MS305E. When I access the UI through it's IP address (http://10.10.1.5), everything works correctly. When I access the UI through a DNS Name (http://switch1.home), I get the...
be_philippe
Jul 04, 2025Aspirant
High Kurt,
I did change the device name of the switch (I tried with and without the .home suffix).
The new name appears in NETGEAR Discovery Tool, but it still doesn't work through the DNS name.
Also, when accessing the UI through the IP address, the logon screen shows the device model (MS305E), but when accessing it through the DNS name, it shows "Failed" instead ???
Anyhow, thanks for your answer.
Regards,
Philippe
- schumakuJul 04, 2025Guru - Experienced User
Afraid, I don't own an MS305E (nor a MS308E), so can't compare. On the GS308EPP, defining the device name does not make a difference, it can be reached and accessed using the password either way.
As we haven't seen active moderators in these community sections since the big update, and your MS305E is new, don't hesitate to contact the formal Netgear support via https://my.netgear.com/
This is definitively an unexpected behaviour, suspect a bug.
- schumakuJul 04, 2025Guru - Experienced User
This DNS name is served by the ISP router LAN btw. - works like using the pure lan IP address.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!