NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN214 invalid password after firmware 6.10.2
After installing firmware 6.10.2 from the admin browser interface NAS rebooted as expexted. After reboot NAS will not accept my usual password. Apearently, password reset has not been set on my device. How do I struggle on from here?
Kind regards,
Ole
Does your password include any unusual characters? I'm not specifically aware of any new restrictions, but maybe one of the Netgear mods is.
Did you try the default password password? Maybe it somehow did an OS re-install instead of just an update.
OS re-install from the boot menu will reset your admin password to the default. It will also change IP allocation to DHCP if you had a static IP address. Just be sure not to accidently do the Factory Default, as that wipes your data.
3 Replies
Replies have been turned off for this discussion
Does your password include any unusual characters? I'm not specifically aware of any new restrictions, but maybe one of the Netgear mods is.
Did you try the default password password? Maybe it somehow did an OS re-install instead of just an update.
OS re-install from the boot menu will reset your admin password to the default. It will also change IP allocation to DHCP if you had a static IP address. Just be sure not to accidently do the Factory Default, as that wipes your data.
Thanks for your reply, Sandshark. My password contains numbers only. I have tried both the password password and admin with no luck. I think maybe I will have to try with OS re-install from boot menu.
Thanks for this. I was having the same issue. Reinstalling OS was quick, and reset the admin password to password and now I'm back in the game. Thanks!
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
