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Forum Discussion
Solved
Netgear FS728TP only showing amber lights on power on
I have a three of these Netgear FS728TPv1 and I was upgrading the firmware on these units where the first 2 that I did had no issues during the upgrade and work perfectly fine. However on the unit in...
Hi mdpeel,
I'm afraid to inform you that since the FS728TP switch you have is second hand, NETGEAR will not be able to provide a replacement for it.
Regards,
DaneA
NETGEAR Community Team
Hi mdpeel,
It seems that your FS728TPv1 switch failed during the firmware upgrade process. If ever there is still hardware warranty on it, I suggest you to open an online case with NETGEAR Support at anytime. Attach a .pdf or .doc copy of the Proof of Purchase or Sales Invoice of your FS728TPv1 switch that failed on the online case for warranty verification. If the hardware warranty is still valid, then an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
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