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Forum Discussion
mdpeel
Sep 02, 2016Aspirant
Netgear FS728TP only showing amber lights on power on
I have a three of these Netgear FS728TPv1 and I was upgrading the firmware on these units where the first 2 that I did had no issues during the upgrade and work perfectly fine. However on the unit in...
- Sep 11, 2016
Hi mdpeel,
I'm afraid to inform you that since the FS728TP switch you have is second hand, NETGEAR will not be able to provide a replacement for it.
Regards,
DaneA
NETGEAR Community Team
DaneA
Sep 07, 2016NETGEAR Employee Retired
Hi mdpeel,
I just want to follow-up if you were able to open an online case with NETGEAR Support? If yes, kindly keep us posted about the progress of it.
Regards,
DaneA
NETGEAR Community Team
- mdpeelSep 09, 2016Aspirant
I have not.
I got this unit used, and so I do not have the Original proof of purchase. Would I still be able to do a warranty repair/replacement on the unit even though I purchased the unit second hand? I was able to register the unit under my name, so I am guessing that it was never registered by the Original purchaser.
- DaneASep 11, 2016NETGEAR Employee Retired
Hi mdpeel,
I'm afraid to inform you that since the FS728TP switch you have is second hand, NETGEAR will not be able to provide a replacement for it.
Regards,
DaneA
NETGEAR Community Team
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