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Forum Discussion
mdpeel
Sep 02, 2016Aspirant
Netgear FS728TP only showing amber lights on power on
I have a three of these Netgear FS728TPv1 and I was upgrading the firmware on these units where the first 2 that I did had no issues during the upgrade and work perfectly fine. However on the unit in...
- Sep 11, 2016
Hi mdpeel,
I'm afraid to inform you that since the FS728TP switch you have is second hand, NETGEAR will not be able to provide a replacement for it.
Regards,
DaneA
NETGEAR Community Team
DaneA
Sep 07, 2016NETGEAR Employee Retired
Hi mdpeel,
I just want to follow-up if you were able to open an online case with NETGEAR Support? If yes, kindly keep us posted about the progress of it.
Regards,
DaneA
NETGEAR Community Team
mdpeel
Sep 09, 2016Aspirant
I have not.
I got this unit used, and so I do not have the Original proof of purchase. Would I still be able to do a warranty repair/replacement on the unit even though I purchased the unit second hand? I was able to register the unit under my name, so I am guessing that it was never registered by the Original purchaser.
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