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GeoffCoope's avatar
GeoffCoope
Aspirant
Aug 21, 2016
Solved

NETGEAR GS110TP - Ports failing - no light on 1st port after 24 hours, no light on 2nd after 24 hour

Hi, we bought this 8 port PoE switch at the end of June and have just got around to installing it into our home. https://www.amazon.co.uk/dp/B00MHLUS8E/ref=cm_cr_ryp_prd_ttl_sol_0 Everything work...
Hardware
Installation
Troubleshooting
  • JohnRo's avatar
    JohnRo
    Aug 24, 2016

    Hi Geoff, 

     

    For the RMA, please click here. Select "Replace my defective product", it will ask you for some additional information including the serial number so you'll have to get them ready. Once you are connected to an expert, they will assist you with your RMA. 

     

    Thanks,

JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Aug 23, 2016

Hello GeoffCoope, 

 

Welcome to the community! 

 

You can probably try initiating a "Factory Reset", push and hold the factory reset button on the front of the switch. There should be some activity on the front lights or the power led when doing so. Can you PM me a picture of the bottom part of the switch where the serial number, mac, etc. is printed? 

 

Thanks,

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