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Forum Discussion
Netgear ProSAFE JGS524PE / JGS524E
After connecting to the mains socket on the switch, all port LEDs turn on and do not go out, no communication with the ports on the PC. I have 2 pieces of the JGS524PE model and 2 pieces of JGS524E. What could be the problem? After the files on YT, the LEDs are on for 3 seconds, and all the time with me. greetings
1 Reply
Welcome to the community!
This is most likely a hardware issue. Were there any events that might have caused this issue like a power outage?
If you already performed the basic hardware troubleshooting (performing Factory Defaults and rebooting), then I suggest to contact our Support and request for an RMA (for your reference, please click this KB article).
Regards,JeraldM
NETGEAR Community Team
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