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Forum Discussion
itplustech
Nov 19, 2016Aspirant
port 25 on GS724Tv4 keeps shutting down
Hi Need some help! We have a fibre link between 2 offices. Office 1 has a GS724Tv4 smart managed Switch and Office 2 has a JGS516 unmanaged switch with a fibre media converter. since 2 days ag...
- Nov 23, 2016
Apologies for the delay. Had to eventually go oniste.
Problem was that some champion decided to loop a cable into a small 5 port switch
Removed and problem solved
DaneA
Nov 20, 2016NETGEAR Employee Retired
Hi itplustech,
Welcome to the community! :)
Let us isolate the problem. There are 2 SFP ports on the GS724Tv4 switch which are ports 25 and 26. Kindly connect the fiber link to port 26 of the GS724Tv4 then observe if it will shutdown as well as if the same logs will still appear.
Kindly answer the questions below:
a. What is the current firmware version of the GS724Tv4 switch?
b. After you have connected the fiber link to port 26 of the GS724Tv4, did it shutdown?
c. Does same logs appeared after you have connected the fiber link to port 26 of the GS724Tv4?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
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