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Prosafe FS726TP Not discovered by either SMartWizard or SCC
I am attempting to upgrade the Firmwareof the switch. Upgrade instructions indicate that I may need to use Smartwizard to upgrade the Bootloader and then will need SCC to apply the firmware upgrade....
Hi askme233,
My bad! :( I found out that there are only 2 options available on the Firmware Menu when you access the web-GUI of the FS726TP. The 2 options are: Configuration Backup and Factory Reset. There is no option to perform a firmware upgrade.
Here are my follow-up questions:
a. Does your PC/laptop have a software firewall or anti-virus installed? If yes, kindly disable or uninstall it for the meantime and check if the FS726TP will be detected by the SCC utility.
b. Have you tried using other PCs/laptops and check if the FS726TP will be detected by the SCC utility?
c. Have you tried to reboot the FS726TP then check if it will be detected by the SCC utility?
Regards,
DaneA
NETGEAR Community Team
Thanks. I will try those options.
Hi askme233,
I just want to follow-up on this. Any updates?
Regards,
DaneA
NETGEAR Community Team
Thanks,
I am not sure what the issue was, but I took your advice and used an attached server (with lower AV standards). That machine was able to see the switch. After a few failed loads of the firmware, I was able to apply it.
Didn't fix the underlying issue I was trying to fix. That will be a new post.
Hi askme233,
I am glad that the FS726TP was detected by the SCC utility and you've finally upgraded its firmware. :)
Fell free to post your future concerns here in the NETGEAR community.
Regards,
DaneA
NETGEAR Community Team
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