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Forum Discussion
Retired_Member
Dec 16, 2020Remove login popup
Unfortunately I bougth a GS108Tv3 switch (btw, not included in the model list when creating a new post!). After my (very bad) purchase I was realized that NETGEAR now mandate to register in order to...
- Dec 16, 2020
Retired_Member wrote:Unfortunately I bougth a GS108Tv3 switch (btw, not included in the model list when creating a new post!).
After my (very bad) purchase I was realized that NETGEAR now mandate to register in order to enable full functionality of the switch, OK, ma bad product/supplier choice, so I registered. This is my last Netgear product I'll ever purchase or, a IT sconsultant, will never suggest Netgear to anyone.
All your customers and probably all IT consultants own Android and iOS based mobile phones and many more toys which registers in several ways to many known and unknown players. In fact, this does never stop! Depending where you life or where you travel to, you get even free apps forced added.
Here for a tiny switch, the few people make big noise about a one-off registration - in comparison to the above it's ridiculous. In exchange, you get limited lifetime warranty (EoS + three years) instead of just the legally required minimum (US twelve months, EU six months, or can you proof that a problem existed as the device was new to get 24 months)?
And why exactly please? I understand it might be a problem if you are living on a space station or an Antarctica research station and face a chicken-and-egg problem...
Retired_Member wrote:I ckick OK once, that means I'm not interested. How many times do I need to press OK?
No idea just the [Ok] should do it - the ones we have installed showed a don't remind me again tick bottom right on the intrusive pop-up..
Time for a firmware update probably?
schumaku
Dec 16, 2020Guru - Experienced User
Retired_Member wrote:Unfortunately I bougth a GS108Tv3 switch (btw, not included in the model list when creating a new post!).
After my (very bad) purchase I was realized that NETGEAR now mandate to register in order to enable full functionality of the switch, OK, ma bad product/supplier choice, so I registered. This is my last Netgear product I'll ever purchase or, a IT sconsultant, will never suggest Netgear to anyone.
All your customers and probably all IT consultants own Android and iOS based mobile phones and many more toys which registers in several ways to many known and unknown players. In fact, this does never stop! Depending where you life or where you travel to, you get even free apps forced added.
Here for a tiny switch, the few people make big noise about a one-off registration - in comparison to the above it's ridiculous. In exchange, you get limited lifetime warranty (EoS + three years) instead of just the legally required minimum (US twelve months, EU six months, or can you proof that a problem existed as the device was new to get 24 months)?
And why exactly please? I understand it might be a problem if you are living on a space station or an Antarctica research station and face a chicken-and-egg problem...
Retired_Member wrote:I ckick OK once, that means I'm not interested. How many times do I need to press OK?
No idea just the [Ok] should do it - the ones we have installed showed a don't remind me again tick bottom right on the intrusive pop-up..
Time for a firmware update probably?
Retired_Member
Dec 16, 2020The switch was running firwmare "Software Version 7.0.1.20", updated to 7.0.4.8 and a checkbox "Don't remind me again" has appeared, I don't understand why was not there in first place....bad design?
As for the rest of my opinion and your comments, I confirm that this is my last Netgear product I'll ever buy, and looking other comments, I'm not the only one, probably few..OK, good luck Netgear.
- schumakuDec 16, 2020Guru - Experienced User
Retired_Member wrote:The switch was running firwmare "Software Version 7.0.1.20", updated to 7.0.4.8 and a checkbox "Don't remind me again" has appeared, I don't understand why was not there in first place....bad design?
Oversight or whatever - I'm not Netgear, but not shy to push them. Devices can be on the shelves for a shorter or longer time, so firmware can be outdated on customer delivery. it's also not uncommon that some early firmware is installed during the manufacturing process to keep availability up in the market. Welcome to the wonderful world of agile development processes. The control was added based on customer feedback (count in my feedback and complaint, too).
I don't understand why people are installing devices without pushing current firmware - especially in today's security critical world.
Retired_Member wrote:As for the rest of my opinion and your comments, I confirm that this is my last Netgear product I'll ever buy, and looking other comments, I'm not the only one, probably few..OK, good luck Netgear.
It's not a secret, there were certain issues on the early remote/cloud manageable switch implementation - of course this caused some unhappy customers.
Other customers desperately wanted an off-line registration, because they don't want to expose the switch (there is no need to provide Internet access to the switches) which is available now.
Others are still stating they don't want be forced to use Insight - what's pure optional and opt-in only. Mostly fake news.
You don't intend to provide an answer to my question - conclude, for no obvious reason. Take care of your tin hat!
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