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mrdunn's avatar
mrdunn
Aspirant
Feb 03, 2017
Solved

When I connect my gs611e v2 switch to my Netgear Nighthawk router, I immediately lose my internet.

I returned a defective GS611e switch and received a new GS611e v2 switch.  When I connect it to my Netgear Blackhawk router, I immediately lose my internet connection.  I have tried many reboots of modem, router and switch, reset to factory defaults  many times, etc.  Even tried a different router, same results.  My dumb switches work fine. My router is set for DHCP as is my switch.  About ready to throw it away and get a dumb switch, unless someone can help me.  I can configure the switch with the utility, tried to make a static IP, no change. 

  • Well, it turned out it was connected to the wrong power supply.  Instead of using the one that came with v2, I used the one from v1, When I changed the power supply as someone hinted in the past, everything works.  Wasted several hours troubleshooting. 

1 Reply

  • Well, it turned out it was connected to the wrong power supply.  Instead of using the one that came with v2, I used the one from v1, When I changed the power supply as someone hinted in the past, everything works.  Wasted several hours troubleshooting. 

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