NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
blogthis
Mar 28, 2023Star
XS724EM firmware 1.0.2.5 has NO-link issue with Cisco c300/c350 SMB switches at 1G link speed.
XS724EM firmware 1.0.2.5 is NOT fully compatible with Cisco small medium business 1G switches. For example, Cisco C300 SMB Series, C350 SMB Series, etc. To be clear: XS724EM Firmware 1.0.2.5 = U...
- Aug 06, 2023
My Netgear XS724EM 1.0.2.6 beta firmware observations:
1.) During testing of the LACP configs between Synology DSM 7.1, 7.2, and Cisco C300-20, the links have been stable and no longer go into blocking mode and/or negotiation-loop.
2.) Both the Cisco C300-20 and directly-connected Netgear XS724EM with 2 SFP's for redundancy, had to be administratively rebooted (maintained settings), to stop the LACP negotation-loop (this NEVER worked in firmware 1.0.2.5).
3.) Performance seems to be slightly less, as well as less consistent with Netgear 1.0.2.6 firmware compared to 1.0.2.0 firmware (remember the 1.0.2.5 is incompatible with CIsco's LACP in our config thus it was unable to be tested or compared).
Overall, this Netgear XS724EM v1.0.2.6 beta firmware appears to have resolved the Cisco compatibility issue with advanced LACP redundant connectivity, with the caveats listed above.
I do not know why Netgear still has not posted it online, but you can open a case with Chat, and if you reference this post I'm told they will provide it to you as they continue to validate this new firmware version.
I hope this helps someone, good luck!
schumaku
Mar 29, 2023Guru - Experienced User
blogthis wrote:
XS724EM firmware 1.0.2.5 is NOT fully compatible with Cisco small medium business 1G switches. For example, Cisco C300 SMB Series, C350 SMB Series, etc.
...or the other way round?
Operating some 20 devices from various vendors and OEMs connected to a XS724EM on 1.0.2.5 perfectly auto negotiating 1G, 100M, 2.5G, 5G, and 10G, some with dynamic LAGs, too.
- blogthisJun 09, 2023Star
Netgear escalation support reproduced our Cisco compatibility issue, after I gave them our Cisco's CLI output (configuration)..
Apparently the Netgear issue in firmware 1.0.2.5 is related to our Cisco LACP load-balancing configuration triggered by certain link-speeds (but not all).
For clarity, LACP is the industry-standard Link Aggregation aka "LAG" protocol and preferred method.
Note that "LAG" has many variations, including pre-standards like Cisco Etherchannel; and LACP itself has different options like IP vs MAC for redundancy or load-balancing, etc.
schumaku This is why some users using "LAG" pre-standards or other options may not be adversely affected....
Thankfully, Netgear said a new firmware patch would be available to fix the issue: ETA towards End of June 2023.
- blogthisAug 06, 2023Star
Update: Netgear escalation support provided me a beta 1.0.2.6 file in email on this support case.
It appears to be taking Netgear longer to fully test and release this update than we had been first informed.
- blogthisAug 06, 2023Star
My Netgear XS724EM 1.0.2.6 beta firmware observations:
1.) During testing of the LACP configs between Synology DSM 7.1, 7.2, and Cisco C300-20, the links have been stable and no longer go into blocking mode and/or negotiation-loop.
2.) Both the Cisco C300-20 and directly-connected Netgear XS724EM with 2 SFP's for redundancy, had to be administratively rebooted (maintained settings), to stop the LACP negotation-loop (this NEVER worked in firmware 1.0.2.5).
3.) Performance seems to be slightly less, as well as less consistent with Netgear 1.0.2.6 firmware compared to 1.0.2.0 firmware (remember the 1.0.2.5 is incompatible with CIsco's LACP in our config thus it was unable to be tested or compared).
Overall, this Netgear XS724EM v1.0.2.6 beta firmware appears to have resolved the Cisco compatibility issue with advanced LACP redundant connectivity, with the caveats listed above.
I do not know why Netgear still has not posted it online, but you can open a case with Chat, and if you reference this post I'm told they will provide it to you as they continue to validate this new firmware version.
I hope this helps someone, good luck!
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!