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Forum Discussion
AceKep
Sep 29, 2026Aspirant
WAX210 random kernel crashes
I have three WAX210 and they all crash randomly every few weeks. I have the latest firmware version (1.1.0.36). I set up remote logging and here's the error (MAC address obfuscated): 2026-09...
FURRYe38
Sep 30, 2026Guru - Experienced User
All this would be beyond forum help.
Something to contact NG support about.
AceKep
Oct 05, 2026Aspirant
I agree but I never found a support contact besides this forum.
- StephenBOct 05, 2026Guru - Experienced User
AceKep wrote:
I agree but I never found a support contact besides this forum.
my.netgear.com - you register your netgear products there, and after that you can raise a support case. But they will charge.
It is also possible that one of the Netgear folks will see this, and reach out to you. (Not something that happens often, but sometimes it does).
- FURRYe38Oct 06, 2026Guru - Experienced User
Can find 3 support paths here:
https://www.netgear.com/support/enterprise/
Scroll down to find "Our team is here to help!"
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