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Troubleshooting

2 Topics

KERNEL ERRORS on WAX214
Hello ! Since the last firmware update, I get these errors on my WX214 antenna. The antenna works, but some peripheral (wifi camera) disconnect regularly (they are next to the antenna 5 - 10 m). Attached file : the error log after a reboot. After reboot, the incrimined peripheral must be reconnected manually but disconnect after several days. Can you help ? Many thanks, Best regards
DILVISH
Sep 15, 2025 Place Business Essentials Access Points
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WAC104 dropping connections disassociated deauthenticated and DHCP issues (possibly solved)
Sorry for a long post, and if this issue has been raised and answered. But I've had wireless connection issues on a WAC104, and believe I found the cause. I have somewhat complex home network which includes a server, two netgear managed switches, an AT&T 2-Wire residential gateway, and a WAC104 access point. I have been experincing issues with dropped wireless connections, failures to connect, WAC104 logs showing frequent entries for "disassociated", "deauthenticated", and "WLAN access rejected: incorrect security". The WAC104 "Attached Devices" would only list a single device when we have multiple wireless devices. I believe the issue was caused by my using a static IP address for the WAC104. Given the complexity of my network I prefer to use static IP adresses for certain devices, my server, switches, printers, televisions, and the WAC104. But all other devices were DHCP assigned from a range established on the 2-Wire gateway. We have been expreiencing frequent disconnects of wifi devices, and failures to reconnect. I enabled debugging on some android devices, and found log entries with "NETWORK_SELECTION_DISABLED_DHCP_FAILURE" It seems that by having the WAC104 configured with a static IP address it was breaking DHCP assignments for devices that were connecting through it. I reconfigured the WAC104 to use DHCP for its own address and immediately saw an improvement. The UI on the WAC104 now shows all connected wireless devices and so far, (2 hours time passed), no connections have dropped. I would not have expected that the use of a static address for the WAC104 would have prevented the wireless clients from using DHCP from the 2-Wire gateway. But this seems to be the case.
JMcGee88
Mar 27, 2021 Place Business Essentials Access Points
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5Comments