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Forum Discussion

Pro4TLZZ's avatar
Pro4TLZZ
Guide
Jun 10, 2022

Can't raise hardware replacement request at https://my.netgear.com/requesthardwarereplacement.aspx

Hi,   I am trying to request a hardware replacement for a faulty switch but i'm getting  a 5xx error.   A few days ago I was getting a 5xx error when logiging to the site so we are making progres...
Pro4TLZZ's avatar
Pro4TLZZ
Guide
Jul 28, 2022

Also I can't view my cases because there are too many redirects from http://my.netgear.com/cases.aspx

 

 

The support experience with netgear is absolutely horrible. 

DaneA's avatar
DaneA
NETGEAR Employee Retired
Jul 28, 2022

Pro4TLZZ,

 

Kindly provide the following details below via private message:

 

1. Serial Number of your GS108 switch
2. Your preferred call back number
3. Your e-mail address
4. Your time zone

 


Regards,


DaneA

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