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Solved
GS116 V2 Dead on Arrival
I installed my new GS116. Low 8 ports have all of their LEDs on. regardless of cables connected. High 8 ports have all of the LEDs off. Again, cabling makes no difference.
Any thoughts other than returning it?
- They have issued an RMA. I asked them to waive shipping since it was a DOA. I am not sure that is working.
One set of shipping costs wipes out much of the sale price difference I found.
6 Replies
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- RETURN the unit
- Support says the symptoms could be pointing at the power supply. I am looking around for another 12V supply. I am sure I have some somewhere.
- Another thing of interest. The lights work incorrectly as I have posted; but the switch seems to work like a switch.
- you need to return the unit. sounds wacky
- Yep - wacky are us. I am contacting support again.
- They have issued an RMA. I asked them to waive shipping since it was a DOA. I am not sure that is working.
One set of shipping costs wipes out much of the sale price difference I found.
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