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Forum Discussion
StuckOnWiFi
Aug 28, 2024Aspirant
GS605v5 - my wi-fi is working, but my computer's ethernet connection hasn't worked for days
My ISP is Spectrum. My modem (and their tests) indicate that I'm getting service. I have a Netgear switch that relays things to my Wi-Fi mesh system and to my PC. I've never had trouble with it...
- Aug 28, 2024
Has a power OFF of the ISP modem, switch and wifi system for 1 minute then back ON been performed?
Can you remove the GS series switch and directly connect the wifi system to the ISP modem/router?
What brand and model# is the ISP modem and router and wifi system?
What CAT# LAN cable are you using? CAT6 is recommended.
RennaD
Aug 29, 2024NETGEAR Moderator
Hello StuckOnWiFi,
Welcome to the NETGEAR Community! 🙂
Is the issue with the ethernet connection isolated to just your computer? Do you have other computers that you can connect to the ethernet port and check?
Have a lovely day,
RennaD
Netgear Team
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