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Forum Discussion
markbamford
Sep 04, 2025Aspirant
MS305 overheating from new - no serial number!
I bought a new MS305 in January this year off Amazon UK and it's been overheating badly from new - REALLY hot to touch. (I've replaced with an MS308 now which is fine). So I've come to get suppo...
FURRYe38
Sep 05, 2025Guru - Experienced User
Its an as is device, no warranty and if no serial, no tracking for it. Seems like someone as already inside of it. Can take it appart and see if may the heat sinks were removed or something seems to be operating hot. Otherwise, you've replaced it and could be recylced.
Is it hot if turned on with out anything connected to it?
markbamford
Sep 05, 2025Aspirant
It came like that as new, boxed and sealed. It's only a few months old. Where the serial number should be printed, it's just blank, not removed, just blank.
- FURRYe38Sep 05, 2025Guru - Experienced User
Amazon and other have the ability to plastic seal boxes so it may have looked new but something may have happened prior.
Does the new switch have a serial number?
- markbamfordSep 05, 2025Aspirant
Yes, as you would expect. The other one, just a blank, white, blank, serial number box.
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