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Forum Discussion

Koleene's avatar
Koleene
Follower
Feb 03, 2025

videos

we are having issues with lagging and video freezing during team and zoom mtgs.

 

Any suggestions on how to address this with this equipment?

 

Troubleshooting

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 03, 2025

     

    Does this happens with this switch removed? 

    What's all connected to this switch?

    What CAT# LAN cables are being used? CAT6 is suggested. 

    Swap LAN cables. 

    What is the switch connected too up stream? i.e. Router or something else? 

    Try a different switch?

  • BrianL's avatar
    BrianL
    NETGEAR Moderator
    Feb 04, 2025

    HI Koleene,

     

    Welcome to the community!

     

    Aside from the questions and suggestions from a fellow community member, has the device been rebooted? factory defaulted? were there any network changes that may have resulted this?

     

     

    Kind regards,

    BrianL 

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