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Forum Discussion
GrayHairCoder
Dec 18, 2020Tutor
BR200 losing connection and settings. Model drop down list wasn't showing the BR200 as a selection
Having connection issues with a newly installed BR200. It stayed connected for about 4 hours. It is my Firewall between my Century Link T1 Adtran router and my server. All of our employees RDP into t...
DaneA
Dec 22, 2020NETGEAR Employee Retired
It is strange that all configured settings are suddenly lost by the BR200 itself. After you have uploaded your save config file, does same problem happened again?
Was there a power outage that occurred where the BR200 is deployed?
Regards,
DaneA
NETGEAR Community Team
GrayHairCoder
Dec 28, 2020Tutor
The BR 200 was not plugged in after the orginal configuration was saved. But all the other Netgear Firewall Router keep their configurations setting through power cycles and unpugged not in use. So the BR 200 losing the configurations after being powerd shoudnt be an issue as most of these device use the same technology as a flash drive as it stores it's configuration data on internal non-volatile memory.
Still a mystery so back to orginal question, should I be asking for a warrenty repacment?
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