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BR500 still resetting itself back to factory defaults
Okay still looking for some answers on this issue. In the last three weeks our BR 500 has reset itself 4 times. Yesterday it did it twice in a six hour span. I already did the standard playbook of h...
We apologize for the inconvenience this may have caused you. I hope that the replacement unit may fix your issue immediately.
Regards,
JohnCarloV
NETGEAR Community Team
We apologize for the inconvenience this may have caused you. I hope that the replacement unit may fix your issue immediately.
Regards,
JohnCarloV
NETGEAR Community Team
Well it has just been 4 days, but no problems YET. I hope this solves the issue. My concern is that I need to deploy around 10 of this model around the country (US) where having it reset itself is going to leave me with some very mad clients.
Thank you for considering the BR500. It could probably just a hardware issue to this specific unit that the memory is not keeping your recent configuration.
Regards,
JohnCarloV
NETGEAR Community Team
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