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techguru's avatar
techguru
Aspirant
Jan 11, 2017
Solved

Can't Find - VPN Client license key lost for SRX5308

Purchased the firewall in November 2015 and just now need to use the VPN features.   Unfortunately, I cannot locate the original five VPN Client software.     Can you provide me the license key s...
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  • JohnRo's avatar
    JohnRo
    Jan 11, 2017

    Hi techguru, 

     

    You're welcome! I have sent the license key thru PM. 

     

    Thanks, 

JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Jan 11, 2017

Hi techguru, 

 

Welcome to the community! 

 

Please PM me the serial number of your SRX5308, I'll look up if there are any licenses attached to the record. 

 

Thanks, 

techguru's avatar
techguru
Aspirant
Jan 11, 2017

Thanks for the quick reply.

 

Sent a PM

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Jan 11, 2017

    Hi techguru, 

     

    You're welcome! I have sent the license key thru PM. 

     

    Thanks, 

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Jan 11, 2017

    Hi techguru, 

     

    You can download the latest VPN Lite software version here. Let me know if you need anything else. :)

     

    Thanks, 

    • techguru's avatar
      techguru
      Aspirant
      Jan 16, 2017

      When trying the serial provided, the program says it is still in use when we have not installed any!!!

       

      Please help. Sent you a PM on the same.

       

      Thanks

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired
        Jan 16, 2017

        Hi techguru, 

         

        I have responded thru PM as well. I have re-sent the key, I need to know what error message you are getting. It will help if you can provide a screenshot. Our system says that the license keys are not in use. 

         

        Thanks, 

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