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Forum Discussion
Connection drops/connection timeouts with Netgear FVS381N
Hi, Just recently I've switch ISP (to a cable provider), and in doing so my infrastructure changed accordingly. Now I've got a cable modem (technicolor TC7200U) linking my LAN to the big wide wor...
Hi Sil68,
For me, the recommended network setup is that the Public WAN IP Address should be registered to the firewall which is the FVS318N. However, you may want to try to perform a factory reset on the FVS318N then reconfigure it from scratch and observe if same problem occurs on your current network setup.
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
I'm afraid, this was to no avail; after resetting and re-configuring, the symptoms are still observable.
--Sil68
Hi Sil68,
Have you tried to open ports in the Technicolor TC7200U such as ports 443 and 80 and point it to the IP address of the FVS318N?
If ever opening ports will still not help then you may want to consider the recommended network setup that I have mentioned previously on one of my responses to you wherein the Public WAN IP Address should be registered to the firewall which is the FVS318N making it the main router in order to isolate the problem.
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
Thanks for the hint; I've now setup port forwarding for ports 80 and 443, and indeed it bring some kind of relief to the issue at hand, but I'm afraid it still is not solved yet.
Interestingly about 4-5 times out of 10 executing a google search, click on one of the results works as intended, but the other times it's ending up in a timeout/server not responding (before opening ports 80 and 443 it was only 1-2 out of 10).
Regards,
Martin
Hi Sil68,
The reason for this is because you have a Double NAT scenario since you have two routers cascaded. You may want to consider the recommended network setup that I have mentioned recently on one of my responses to you wherein the Public WAN IP Address should be registered to the firewall which is the FVS318N. Thus, making it the main router.
Regards,
DaneA
NETGEAR Community Team
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