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Forum Discussion
FVS114 New On Network, No Telephone
Boy, it is difficult to use this forum. I chose the closest model to what I have just to get this going. I have the FVS114 which I may have purchased as far back as 2006, but never installed. Two wee...
Since there is no internet access when you have connected the laptop directly to the FVS114, kindly disconnect the FVS114 from the cable modem then connect your laptop directly to the cable modem. Check if you are able to access the internet through the cable modem. If not, you need to contact your ISP and check if there is a problem on their end.
Regards,
DaneA
NETGEAR Community Team
DaneA, I assume you could open my last attachment, the Excel document in PDF form. So, you know how I hooked up. When my system made that Network 2, I did not choose it to connect. Now, I went back to my former connection where my Ooma started quitting. Getting my computer back from service did not make the network work any better although I have no problem video streaming. So, I connected my Linksys router to your cable modem and Ooma to the router. Now, I am going to have to see if I can actually connect through that Network 2. What I do not understand is how I formerly connected to the Internet with the FVS114 included. Was my former connection bypassing this new unit to my network? Right now I have a browser page open to the settings on the Netgear CM500, what Netgear calls the Netgear Genie. The related articles seem to assume that the non-Netgear hardware is a modem/router when it is merely a router. I do not know which equipment is the bigger problem, the Linksys router in my original connection, which comes with bad customer support, or your firewall, which at first Ooma sounded fixed. After I first connected it I telephone someone for fairly long conversation. Then afterward I made two calls to my printer's technical support. Those calls went OK except that they could not setup remote support. So, I will retry that Network 2 in Network Connections and see if I connect. As for Ooma, the Ooma base shows the correct lights; so I am not sure if I have a bad telephone or a bad connecting telephone cord.
- DaneA, maybe after my attempts over the last three days Netgear ought to award me a medal. For about the last half hour I tried to connected my computer to the Internet through the FVS114 and that Network 2 that it setup. No go! I not only could not connect, but also I had trouble reconnecting after I shut down to reconnect through the Linksys router. To me it looked like Windows did its own self-diagnostic to restore my former connection, running one of its "wizards." But anyway, I am back up; and I am not giving up on the firewall. With Ooma, it doesn't work as it once did prior to the Windows crash of two weeks ago; and that occurrence might have been coincidental with the telephone reception quitting. I have yet to try another telephone I have, which may contain a dead battery, all of my spare phones being wireless handsets. However, with this AT&T CL2939, having tried it after changing the telephone cord and exchanging Ooma's bad Ethernet cable for a good one, I believe the problem may be in the telephone base. Every time I pick up the receiver I get different levels of dial tone volume, sometimes none, sometimes echo and from loud to faint. To me it sounds like something inside is not making contact as though one would have to know where to spray lubricant. Anyway, I am going to have to depend on articles rather than contact Linksys, which is too much of an ordeal. They wrote an article about cascading, the contents of which I will try. Thanks for helping so far.
- DaneA, I had to relocate to post. I do not know at whose end this problem exists; but I could not login to this forum on any browser. To Customer Support I could not send webmail either. I may have chosen the wrong solution unless I can resolve addresses. My network is the same as the Excel diagram I uploaded; but I may have misapplied the articles. My Linksys EA7300 is a reliable unit despite the bad technical support. Anyway, I decided to make the FVS114 the main router and to put the Linksys router in bridge mode. However, into the Linksys router I have my WD network hard drive and my Konica Minolta magicolor 1690MF laser all-in-one, the drivers for which I recently reinstalled as result of the crash. Still no sound out of Ooma except intermittent dialtones. I cannot access the network hard drive and a test page would not print. I am thinking about resetting the Linksys router back to defaults and going through its setup again. To put it in bridge mode I had it locate addresses rather than designate them. As for the Ooma Telo, I believe the problems with that are independent of the network. So, I will take the telephone to a service department to see if it is OK. Thanks for helping so far. I would be grateful if anyone could help resolve the address problems although right now I am not near the computer to make any changes.
- DaneA and whoever else is following this, I am still posting at a public library's computer. However, I would not have kept the firewall on if I was not able to connect with the Ethernet cord connecting it with the computer. However, the wireless icon in the System Tray had a yellow triangle with an exclamation mark on it, which usually means it is not connecting at all.
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