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Forum Discussion
FVS318Gv2 won't respond to pings to WAN port
I installed an FVS318Gv2 about a year ago to provide a firewall between public and private networks in an industrial plant. Recently, my client asked me to change the WAN side IP address, which I've done, but can't get it to respond to pings to prove the change. On the Web Configurator Security/Firewall/Attack Checks page, I have checked the "Respond to Ping on Internet Ports" tickbox, and unchecked the "Enable Stealth Mode" tickbox, but to no avail. Can anyone suggest what I might have missed?
Sorry, no config file because this forum doesn't allow attachments, and it's too big to insert in line (posting limit of 20,000 characters).
6 Replies
Hi Oceantech,
Welcome to the community!
Please check the firewall rules,make sure there is no firewall rules to block ping.
In general,if want to ping FVS318Gv2 wan port,only to enable "Respond to ping on internet ports" on "Security->Firewall->Attack check" page.
Thanks.Any other replies to this, as Oceantech said he had already checked the "Respond to Ping on Internet Ports"? I am having this same issue, and am also unable to remote manage. I did just update the Firmware to 4.3.4-2 and ran a constant ping during the update and reboot process. During the reboot it did respond for about 5 requests but then went back to timing out.
Hi phxdonald,
Welcome to the community! :)
Kindly answer the questions below:
a. Was it working before?
b. How is everything connected? It would be best if you post a diagram (.img or .png file) of your detailed network setup.
c. Is the WAN IP address registered on the FVS318Gv2 a Public IP Address?
Regards,
DaneA
NETGEAR Community Team
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