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ChamberGeek's avatar
ChamberGeek
Aspirant
Oct 13, 2014

FVS318N Wireless Intermittent Connection

We are using a FVS318N ProSafe Firewall/Router. Firmware 4.2.1-2
IPv4, Static IP, NAT routing.

Wireless Security is WPA+WPA2, TKIP+CCMP, PSK. *Attached is screenshot of the radio settings. I purposefully set the Channel on 1 because it is the least used channel in this office area. (Scanning using inSSIDer I found there are 15-20 wireless connections in this building area.)
My issue is the Wireless connection has been so intermittent the past few months. Very slow, and weak. Right now on speedtest.com I'm running (58ms - 1.36MbpsDL - 0.21MbpsUL) The speedtest from Xfinity didn't even register.
Our Ethernet connections work great. They max out right up where our ISP limits are set at.
I have to reboot the FVS318N for the wireless to act slightly better for a short amount of time. I can't be rebooting all day long because there are approximately 6-10 people using the internet in the office at any given time. Rebooting takes the whole system down for 5 minutes. I've connected directly into the FVS318N via Ethernet to test connection speeds, also have tested the standing within 2 feet from the FVS318N.
There are very few users using the WIFI connection, myself being one of them. A few people connect using their Smartphones. We also use the WiFi to connect our Projector to the Network.
I've read that upgrading the firmware to the latest version is supposed to help with some of the FVS318N's issues. But...
A: I am reluctant to do so because I can't risk killing the FVS318N or messing up the settings. (It took forever to set the 318N up for the first time back 6 months ago. Even with the help of Netgear support)
B: Why would the WiFi work fine for several months then decide to poop out on me now.

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