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Forum Discussion
JeremyDirective
Aug 02, 2017Follower
IPsec VPN disconnects but still says it's online
I am having an issue with my IPsec VPN disconnecting (traffic no llonger travles across it, testing with pings) it lasts for anywhere vetween 30 minutes to a few hours and then disconnects, however i...
JohnC_V
Aug 04, 2017NETGEAR Employee Retired
Hi JeremyDirective,
Welcome to the community!
We can do basic troubleshooting on this issue. You may try to upgrade the firmware and the VPN client to latest version, then, please reset the firewall to factory default then try to reconfigure again the VPN. Let's see if that would fix the issue.
Regards,
JohnC_V
Aug 08, 2017NETGEAR Employee Retired
I would like to have a follow up on this thread. Please let us know if everything works ok now or you still need further assistance.
Regards,
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