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Forum Discussion
jrmccs
Apr 25, 2016Follower
LifeSize video conferencing system
Good evening, I have a customer whos service is deteriorating. QOS is disabled. Experiencing slow response in the last month. We have Comcast 100 downstream service, performance at the Comca...
DaneA
Apr 26, 2016NETGEAR Employee Retired
Hi jrmccs,
Welcome to the community! :)
Kindly answer the questions below:
a. Is the voice conferencing done via the IPSec VPN tunnel?
b. How is everything connected? It would be best if you post a screenshot or an image of your detailed network setup.
c. Do you have a switch that has a voice VLAN configured where there are VoIP phones connected to it being used for voice conferencing?
d. What is the current firmware of the FVS318Gv2?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
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